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Pretty much everything! Smartdrivers’ simple pricing plans include fuel (just use
our fuel card), insurance, maintenance, reserved parking and 24/7 emergency assistance.
Members can pay by the hour, day, night or weekend. Plus, you get to enjoy "roaming"
at no additional charge if you need a car in another Smartdrivers region.
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Our comprehensive insurance covers all Smartdrivers members while they are driving
Smartdrivers vehicles. Our policy has an excess amount that's reimbursed to you
if you are not at fault. You also have the option of paying an annual fee to reduce
the amount of excess payable in the event of an insurance claim.
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Age/Expericence
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Standard Excess
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Optional Excess Reduction Fee
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Reduced Excess
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21 and Older
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AU$ 1,250
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AU$ 125 p.a
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AU$ 500
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Under 21
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Unfortunately our insurer cannot provide cover at this time but we are working to
obtain cover for under 21 drivers in the near future.
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You are able to view your monthly statement on the Smartdrivers reservation system.
You can also view the charges for each trip.
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Use your User ID and PIN to login to Charter Drive's Reservation System via the
Website, or dial our reservation line to reserve your car. Members can make reservations
up to a year or as little as a 3 minute in advance.
You decide the date, time and duration that you need a car, select the most convenient
location and if the car is available, it's yours. Our Web system quickly and easily
displays surrounding vehicles and their availability.
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Yes! Cars can be booked 3 minutes in advance and we will soon be introducing a self-service
capability which will give members instant access to a car – simply swipe and away
you go.
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Smartdrivers manages vehicle capacity extremely closely and we deploy additional
vehicles as soon as the member:vehicle ratio approaches our carefully formulated
threshold. Furthermore, our advanced technology optimises bookings so that there
is very little latency.
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Smartdrivers cleans and washes all vehicles every few days and our policies ensure
that members keep the cars clean too.
Smartdrivers also performs all maintenance and repairs. We take special pride in
operating a clean and well-maintained fleet!
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Smartdrivers covers the cost of fuel – members simply refuel with a Charter Drive
fuel card.
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Our vehicles come standard with roadside assistance.
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Smartdrivers is great for the environment and the community. Based on extensive
European and US research, it is estimated that each Smartdrivers car replaces between
5 and 10 privately owned cars on the road. Our fleet also uses environmentally friendly
vehicles, with lower fuel consumption and low toxic emissions. Services Smartdrivers
helps relieve parking congestion, decreases traffic on the road and ultimately reduces
vehicle kilometres travelled.
But that’s not all – through contributions to Climate Friendly, our entire fleet
is Carbon Neutral! So there is literally no negative environmental impact from our
fleet. How cool is that?
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